Updated: Mar 26
From our family to yours.
As we face the uncertainty of the current moment, one thing we know for sure is that we are all in this together. Our hearts and thoughts go out to each and every one of you. While our offices will be temporary closed to practice social distancing in accordance with the Guidelines from the CDC, we are just a phone call away. If there is anything you need, please do not hesitate to contact us.
What We Are Doing
Considering the most recent news and announcements from the World Health Organization (WHO) and Centers for Disease Control and Prevention (CDC). We are taking precautionary measures to limit the potential spread of the novel coronavirus, to support our employees in this challenging time and to ensure we maintain our ability to serve you, our customer, for the long term. Effective 11:59 PM on March 20, 2020, our offices are closed until further notice. We will monitor the situation closely and make a subsequent announcement about the reopening date.
We Are Here to Help
We understand that a number of our clients will be affected by the spread of the coronavirus and we’re prepared to help address unanticipated financial hardship they may be facing as a result.
A majority of our partner carriers have put programs in place to assist you-our clients in this difficult time. Though each carriers have different policies in place. If you are experiencing billing hardship due to the effect of COVID-19, you can contact us our customer support at (972) 301-2788 and we will work with you to find a solution.
Learn More on How to Protect Yourself and Your Loved Ones
You can read our other posts which is updated frequently:
You can also visit the following resources for more information:
· Centers for Disease Control - www.cdc.gov/coronavirus/2019-ncov/index.html
· Texas Department of State Health Services - https://dshs.texas.gov/coronavirus/